Director of the Internal Quality Assurance Department (IQAD)
Dr. Farzana Firdousi, PhD in Information Technology, is an accomplished academic and quality assurance professional with over 18 years of experience in higher education, teaching, academic program management, quality assurance, institutional effectiveness, strategic planning, and quality management. Extensive expertise in accreditation, regulatory compliance, and outcomes-based education includes a key role in initiatives related to the Ministry of Higher Education and Scientific Research (MOHESR), the Commission for Academic Accreditation (CAA), the RAK Department of Knowledge (RAK DOK), AACSB accreditation processes, and the implementation of the Outcomes-Based Education Framework (OBEF).
Throughout Dr. Firdousi’s career, a strong commitment to academic excellence and continuous improvement has driven initiatives in academic program development, quality assurance, institutional effectiveness, accreditation, and strategic planning. Expertise in aligning educational practices with national and international quality standards has contributed significantly to enhancing student learning outcomes, strengthening institutional performance, and fostering a culture of excellence within higher education institutions.
PhD in Information Technology
Quality Assurance, Institutional Effectiveness, Accreditation, Regulatory Compliance, Outcomes-Based Education, Strategic Planning